Ddbet Privacy Policy

Ddbet is a trusted online betting platform in Bangladesh, offering a premium experience in Sports Betting, Live Casino, and slots. Using our platform requires you to provide certain personal information. This Privacy Policy clearly explains what data is collected, why it is collected, how it is stored, and what your rights are.

Ddbet believes privacy is a fundamental right. That is why we handle every user's personal information with the utmost care. Our Privacy Policy is built to meet international data protection standards.

This policy applies to the ddbet website, mobile app, and all related services. By using ddbet's services, you are considered to have accepted this Privacy Policy.

Ddbet only collects information necessary to operate its services. We do not request anything beyond what is needed. The categories of data we collect are listed below:

Ddbet collects information through several methods. We are committed to keeping you informed about each of them.

• Direct provision: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatic collection: Information collected automatically via cookies and similar technologies while using the website or app, such as IP address and device type.
• From Third Parties: Transaction confirmation details from payment providers (bKash, Nagad, Rocket).
• Public Sources: Government databases for identity verification where required.

Ddbet never collects information through unethical means or without your knowledge. Every data collection activity has a clear and legitimate purpose.

Ddbet uses your information only for the purposes listed below. Your data is never used for any unauthorized purpose.

• Account management: To create, verify, and manage your account.
• Payment Processing: To process deposits and withdrawals securely.
• Service improvement: To analyze user experience and further improve ddbet's services.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Legal obligations: To meet regulatory compliance requirements.
• Contact: For important updates, offers, and support.
• Responsible Gaming: To detect problem betting patterns and provide support to affected users.

Ddbet does not sell your personal information to third parties. However, limited data sharing with trusted partners may be necessary in certain cases, as described below:

• Payment Service Providers: Solely to confirm transactions via bKash, Nagad, and Rocket.
• KYC verification service: Approved service providers for identity verification.
• Law enforcement agencies: To relevant authorities under court order or legal obligation.
• Security Auditor: Authorized organizations for platform security verification.

Before sharing information with any third party, ddbet ensures they adhere to the same standard of privacy practices. No unnecessary data is ever shared.

Ddbet protects your information using industry-standard technology. Our security operates across multiple layers to prevent unauthorized access to your data.

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data at rest is stored in encrypted format.
• Firewall Protection: An advanced firewall protects our servers from cyber attacks.
• Two-Factor Verification: An additional layer of security can be enabled for critical actions.
• Regular Audits: Regular system audits conducted by third-party security experts.
• Restricted access: Only authorized personnel can access specific data.

Cookies are used on the ddbet website and app. These are small text files stored on your device that help improve your browsing experience.

• Essential cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Functional cookies: Used to remember your preferences such as language and settings.
• Analytics Cookies: Helps analyze platform usage to improve our services.
• Performance Cookies: Monitors website speed and performance.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some ddbet services.

Ddbet respects your rights over your personal data. You may exercise any of the following rights at any time:

Ddbet is strictly an adults-only platform. We do not knowingly collect personal information from anyone under 18 years of age.

If we become aware that personal data has been inadvertently collected from a minor, that data will be deleted immediately and the associated account will be closed.

Ddbet does not retain your information longer than necessary. Retention periods vary by data type, as outlined below:

• Account information: For the duration of account activity and 5 years after closure (as required by law).
• Transaction History: 7 years (as required by financial regulatory obligations).
• KYC documents: 5 years after account closure.
• Log Files & Technical Data: Up to 12 months.
• Communication Records: Up to 3 years.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.

Ddbet may update this Privacy Policy as needed. For any significant changes, we will notify you in advance via email or through the platform.

Updated policies take effect from the date of publication. Continued use of ddbet after any changes constitutes your acceptance of the revised policy. We recommend checking this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our data protection team is always ready to help.

• Email: [email protected]
• Website: ddbet.onl
• Response time: Usually within 7 business days

We take every request seriously and aim to respond in a timely manner.